Effective Date: January 1, 2026
By using the website at www.charlestonconcretecompany.com or by engaging Charleston Concrete Company for any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or engage our services. These terms apply to all visitors, customers, and others who access or use this website.
Charleston Concrete Company is a concrete contracting company based in Charleston, WV. We provide residential and commercial concrete services including driveways, patios, sidewalks, foundations, retaining walls, and related flatwork and structural work in the Charleston metropolitan area and surrounding communities. All services are subject to a written scope of work and contract agreed upon before work begins.
Estimates provided by Charleston Concrete Company are based on a site visit and the information available at the time of the estimate. Prices are subject to change if the scope of work changes, if site conditions discovered during work differ materially from what was assessed at the time of the estimate, or if material costs change between estimate and project start.
No work will begin without a written agreement. An estimate is not a contract or a guarantee of price until both parties have signed a written project agreement. Written agreements supersede any verbal discussions.
Project scheduling is subject to weather conditions, material availability, and crew scheduling. Concrete work requires moderate temperatures and dry conditions; we reserve the right to reschedule any project if weather conditions would compromise the quality of the work.
Customers who need to cancel or reschedule a confirmed project should notify us as soon as possible. Cancellations made less than 48 hours before a scheduled start date may be subject to a restocking or mobilization fee as specified in the written project agreement.
Charleston Concrete Company reserves the right to cancel or delay projects due to circumstances beyond our control, including but not limited to severe weather, supplier delays, or safety concerns. In such cases we will notify the customer promptly and reschedule at the earliest reasonable opportunity.
Payment terms are specified in the written project agreement. In general, a deposit may be required before work begins, with the remaining balance due upon project completion. Accepted payment methods will be noted in the project agreement.
Unpaid balances past the due date specified in the project agreement may be subject to late fees or collection action. Customers are responsible for any costs incurred in collecting unpaid amounts, including reasonable attorney fees, to the extent permitted by West Virginia law.
Where permits are required by the City of Charleston or applicable West Virginia regulations, Charleston Concrete Company will handle the permit application process on behalf of the customer unless the customer requests otherwise in writing. Permit fees may be included in the project estimate or invoiced separately, as noted in the written agreement. The customer agrees to allow reasonable access to the property for required inspections.
Charleston Concrete Company warrants that all work will be completed in a workmanlike manner in accordance with applicable building codes and standard industry practices. Any specific warranty terms will be stated in the written project agreement.
We do not warrant against damage caused by improper use, third-party modifications, acts of nature, or conditions outside our control after project completion - including but not limited to tree root intrusion, flooding, or ground movement unrelated to our work.
The website and its content are provided "as is" without warranty of any kind, express or implied. We do not warrant that the website will be error-free or uninterrupted.
To the fullest extent permitted by West Virginia law, Charleston Concrete Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services or your use of this website, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of a project shall not exceed the total amount paid by the customer for that specific project.
You agree to use this website only for lawful purposes. You may not use it to transmit any material that is unlawful, harmful, or otherwise objectionable. You may not attempt to gain unauthorized access to any part of the website or its underlying systems.
All content on this website - including text, images, and logos - is the property of Charleston Concrete Company or used with permission. Reproduction or redistribution without written consent is prohibited.
We prefer to resolve disputes directly. If you have a concern about a project or our services, please contact us at contact@charlestonconcretecompany.com and we will make a good-faith effort to address it promptly.
If a dispute cannot be resolved directly, the parties agree to attempt mediation before pursuing any other legal remedy. If mediation is unsuccessful, disputes shall be resolved through binding arbitration or in a court of competent jurisdiction in Kanawha County, West Virginia, as specified in the written project agreement.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of West Virginia, without regard to its conflict of law provisions. Any legal action arising out of or relating to these terms shall be brought exclusively in a court of competent jurisdiction in Kanawha County, West Virginia.
Charleston Concrete Company reserves the right to update or change these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Continued use of this website or our services after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.
Questions about these Terms and Conditions? Contact us at:
Charleston Concrete Company
608 Hall St
Charleston, WV 25302